Frequently Asked Questions
Shopping
Orders on books over R500 will be shipped in the South African borders with no delivery charge. Orders under R500 will include a separate delivery fee within the borders of South Africa. Unless stated otherwise where the delivery charge included in the cost of the product.
Delivery within the borders of South Africa will take 3-5 working days.
Yes, you will receive an invoice for your purchase.
Payment
Payments come off your bank account immediately.
Wishlist is the products you are thinking of buying or would like to buy in the near future. You are not charged for products on your wishlist but rather only for what is in your basket when you checkout.
If you receive a damaged or the wrong product please return it to us unused and you can either get a full refund or request another product of the same or equal value. This also depends if the product was sent from us or the owner of the product. If sent by the owner that will be a dispute between you. Our products are mainly digital and once downloaded you cannot return it.
You will have a 24hr cooling off period to finalise your decision. In the event of a digital product being purchased and downloaded, unfortunately we cannot accept a cancellation or change.
This is the tracking number that will be sent to you to track the delivery of your package.
